Refunds and Withdrawal

Unlocking reveals the identifying details at once, so before purchase we ask for your express consent to immediate performance and your acknowledgement that this means losing the right of withdrawal (Art. 16(m) of the Consumer Rights Directive).

Once those consents are given and the content is made available, the purchase is not refundable on withdrawal grounds.

Until the payment is confirmed you can cancel the order with one click, at no cost.

If a transfer cannot be matched to an order, no access is granted and we retain nothing.

Duplicate, excess or mistaken transfers are refunded in full after verification. Report them through the contact form, quoting your order reference.

If the unlocked details are wrong or incomplete, or the repository no longer exists, tell us through the contact form. We will correct the record or, failing that, offer a replacement record or a refund.

We handle complaints within 14 days. Form: https://repoloot.com/contact